Refunds, Returns & Shipping Policies
Returns & Refunds Policy
All sales are final. No refunds or exchanges are accepted. Please contact us at runforfun@hobbyjoggers.com if there is an issue with your purchase.
Shipping Policy
Domestic Shipping: Flat rate (5-8 Business Days): $10
Processing Time
Orders are processed within 2 business days excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be emailed to the customer.
Cancellations
After an order is submitted, processing begins, and the order cannot be canceled. If there are questions about canceling an order, please contact us at runforfun@hobbyjoggers.com.
Delayed Orders
In the case of delayed processing, customers will be notified via email. Shipping provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier for the item’s status.
Damaged Orders
Hobby Joggers is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
Shipping Restrictions
Orders cannot be shipped to P.O. boxes. The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air transportation in the US. As such, unauthorized items for air shipment may require a different shipping method.
Contact
For questions about this shipping policy, contact:
Email: runforfun@hobbyjoggers.com
By accessing and utilizing our website, as well as making purchases from Hobby Joggers, you are consenting to abide by our Terms of Service and Policies.
Need Help?
Contact us at runforfun@hobbyjoggers.com for questions related to refunds and returns.